Alan D. Barnes, MSW, CSW
is the founder of Coaching For Service, Inc. He works with dental laboratories in achieving customer satisfaction strategies, cost effective sales and marketing strategies, enhanced organizational teamwork, stress reduction in a business environment and sustained long term profits and job satisfaction. Coaching For Service was established in 1992.

Alan combines a family background in the dental laboratory business that spans over 50 years with management, leadership, marketing and human resources skills and training. Alan also formed The Barnes Group, a think-tank and technical consortium for a group of independent laboratories from across in the U.S. and Canada.

Jan Ouellette, Administrative Director
Jan joined Coaching for Service in October 1993. An Alumnus of Hope College in Holland Michigan, she earned her Bachelor of Arts Degree in Geology. Jan has extensive training in team facilitation skills, both as a leader and as a participant. She designs and edits our client's newsletters, ads and brochures as well as offering support services and coordinating our seminars.

Lyn Picard, Sleep Division Coordinator
Lyn, the newest member of Coaching for Service, joined the team in April of 2007. Her background in communication arts is considerable and varied. She is a graduate of the College for Creative Studies with a BFA in graphic communication. Her experience includes illustration, graphic design and copywriting. As a senior art director she has combined all of her skills developing and implementing creative concepts to produce a wide range of materials from calendars, books, magazines, newsletters and brochures to logo designs and signage. As a member of the Barnes Group Sleep Division, she will be doing research, writing and design for the sleep division newsletter and all related materials.